Home & Family Tech Support

Here is the thing nobody in this market says out loud: every established IT company in Iowa City and Cedar Rapids works on business contracts only. If your printer stopped talking to your laptop, they cannot help you. Your options are to unplug everything, drive it to a big-box counter, and leave it for a week, or to ask a relative and hope.

That is a strange gap in a metro this size. It is the reason Moonlark makes house calls.

What we fix

• Wi-Fi dead zones: the back bedroom, the basement office, the detached garage. Older houses around here are remarkably good at eating a signal

• Printers that vanish after an update, print blank pages, or only work from one device in the house

• Computers that have gotten slow, run out of space, or stalled halfway through an update months ago

• A new phone, laptop, or tablet set up properly, with everything moved over and nothing left behind

• Email, photos, and passwords organized so you can find things and get back in when you are locked out

• Smart TVs, streaming, doorbells, cameras, and thermostats that were supposed to be simple

• Show-me-how sessions, at whatever pace you want, as many times as you want

How we work

We come to your house. We tell you the price before we start, not after. We explain what we did in language you could repeat to someone else, and we write it down for you.

No contract. No subscription you have to remember to cancel. No steering you toward a product you did not ask about. If it turns out to be a five-minute fix, we will tell you that too.