Small Business IT Services

Most small businesses around here do not need an IT department. They need someone who knows their setup, answers when something breaks, and quietly keeps the things that matter from failing: the email, the files, the backups, and the network everyone depends on without thinking about it.

Moonlark works with businesses from a couple of people up to a few dozen, across offices, shops, clinics and job sites in the Corridor. Some want the whole thing handled. Some already have someone in-house who just needs backup. Some have one project to get through and nothing more. All three are normal.

What that usually covers

• Day-to-day support for your team by phone, text, or email, from someone who already knows your setup

• Email and shared files on Microsoft 365 or Google Workspace, set up so they still work when you hire

• Wi-Fi and networks that hold up in a real building rather than in a spec sheet

• Backups that have been tested, not assumed

• Security controls that match what your customers and contracts now ask about

• Macs and PCs managed together, under the same rules

• Getting a brand-new business set up correctly from day one

How we work

Three ways, and you are not locked into any of them. We can handle everything on a monthly plan, work alongside whoever already does your IT, or take a single project start to finish. Scope and price are agreed in writing before anything begins, and there is no long-term contract.

Moonlark runs alongside a full-time job, so visits are mostly evenings and weekends and are usually booked a few days out. For scheduled work that is rarely a problem. If you need someone on site within the hour on a Tuesday morning, we will tell you honestly that we are not the right fit.

Where to start

Call or email and describe what is happening in your own words. We will tell you what we would do about it, and what it would cost, before you commit to anything.